SAMPLE POLICIES

Defining Samples:

  • Random Samples:  Random colors and imprints.  Customers will order specific colors and try for specific imprints. We recommend for the initial sample department to stock one color imprinted with the standard imprint method.  Ship specific requests blank.
  • Blank Samples: Unimprinted samples from stock. Shipped with no imprinting.  Can be used when a random sample isn’t available.
  • Speculative (Spec) Samples:  These are Made-To-Order samples, often used to help a distributor land a piece of business or as a pre-production sample to ensure a customer is happy with the item prior to committing to their purchase.  They will be ordered in a specific color with a specific imprint.
  • Pre-Production Samples:  These are, as mentioned above, orders done prior to production of an order to ensure the customer likes the piece AND/OR to avoid liability for an order.  Samsill should set an order amount for requiring a pre-production sample.  It doesn’t mean the company absolutely has to do a pre-production sample, but, in the event there are questions about the imprint or customer’s directions, it’s nice to have this rule to fall back on.  Will help you avoid returns/credits.

 

Sample policies presented in the general guidelines are below.

Samples:  Random, blank, speculative, virtual and pre-production samples are available with a written order.

Random samples will ship with available colors and imprints. Swatches or blank samples of specified colors may be provided when color requested is not available. Orders requesting a specific color and/or a specific imprint cannot be processed as random sample orders. Orders of $15.00 (G) or less will not be invoiced if a shipping account number is provided. Contact your sales consultant for proposals and sample needs.

Blank samples are available for most items shown in this catalog. Random and blank sample orders placed on standard business days by 3:00 pm CST will be shipped same day. Maximum order quantity for blank or random sample orders is 3. Standard pricing for samples will be EQP less 25% plus shipping (to avoid shipping charges, please provide a shipping account number). Orders of $15.00 (G) or less will not be invoiced if a shipping account number is provided.

Speculative (Spec) samples will be invoiced for item cost, set-up and any optional imprint run charges at EQP less 25% plus shipping (to avoid shipping charges, please provide shipping account number). Spec sample lead time will be 5-7 days with production-ready order for standard imprint methods – lead time may increase with upgraded decorating options. Invoiced set-up charges will be waived on resulting orders when the exact art/imprint is used.

Pre-production samples may be required with orders of $2500.00 or more (see information under “Orders Valued at $2500 or More”) and are available with other orders. Samples will be billed with all applicable set-up charges. Production orders will be placed on hold until sample is approved (production days begin after approval). At Samsill Corporation’s sole discretion, some orders may require pre-production samples.