All imprint processes require production-ready, artwork-to-size. Refer to the specific decorating option for the required file types. High resolution, vector art is needed.

Exact artwork size and placement must be specified before we can begin work. If size is not provided, the factory reserves the right to size art to “best fit”. If imprint location/placement is not specified, the factory reserves the right to use the standard imprint location.

If production-ready, art-to-size is not available, the factory can redraw your artwork for $50.00(G) per hour. You will be given this option once your artwork has been reviewed.

Any artwork procedure performed by the factory will generate an electronic proof at no additional charge.

Approval of a proof limits the factory’s responsibility for errors. YOU MUST read your proof carefully. Production lead time does not begin until approval of all artwork/proofs.


Adobe® Illustrator® (Preferred)
saved as .eps, .pdf or .ai files
Adobe® Photoshop®
Adobe® InDesign®

(Please use newest version possible when submitting art. All programs will open older versions of each program.)

Preferable File Formats: .eps, or .pdf all linked/imported illustrations and/or graphics included, type converted to outlines, paths or curves.

E-mail: When e-mailing artwork, files should not be larger than 5MB. Art and layout should be submitted with purchase order.
Art department e-mail is:

Artwork Accuracy: To ensure accuracy files must contain all links and all fonts converted to outlines.

Other Media: Burn to DVD or CD. File sharing applications such as Dropbox and Google Drive are accepted if a working and accessible link is provided.